Changes to current reservations

Any changes you would like to make to your current reservation (i.e. amount of riders, rescheduling, cancellations), ​please fill out the form below.

For any questions regarding our policy, please visit the policy page. 
General Cancellation/Reschedule Policy:
  • All no-shows and same-day cancellations will be charged in full without the option to reschedule.
  • Cancellations must be made at least 48 hours prior to your reservation to be eligible for a refund.
  • Late arrivals for ALL trail rides will be considered a no-show and are not entitled to a refund or reschedule. 
  • Late arrivals for all other services, the time of your arrival will be deducted from the total time of your reservation. Ex) Your 60 min Western Lesson reservation is at 2 pm and you arrive at 2:15 pm. You will have 45 minutes of your lesson left.​
  • All customers will be granted a two reschedule service without penalty.
  • Any reschedules or changes to the reservations must be done at least 48 hours in advance.
  • Should the same service need to be rescheduled subsequently, customers will be charged 50% of the originally scheduled service as a rescheduling fee. 
  • Rescheduling within 24 hours of the original service time will be viewed as a no-show and customers will not be entitled to reschedule or to a refund.
Please visit the policy page to view more details on our policies. 
The cancellation policy is subject to change. 

Ed levin county park 

3077 Calaveras Road
Milpitas, CA 95035

wunderlich park

4040 Woodside Road
​Woodside, CA 94062

golden gate park

Bercut Equitation Field
San Francisco, CA 94122